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Customized
Accounts - Your account is designed with your
specific company information. To help us sound like we are
employees in your office. |
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Virtual
Office - We follow your instructions to the letter.
Callers often think they have reached YOUR office. |
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Hours of
Service - Now your business can be open 24 hours
per day 365 days per year for the convenience of your clients. |
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Professional
Staff - All of our Agents are professional and
courteous. They are always eager to help your callers. Customer
service is our # 1 priority. |
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Supervision
- Always an on-site supervisor available to assist you. |
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Bilingual
Service - Our staff is fluent in both English and
Spanish. Tap into the Spanish market! |
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Local
Coverage - We provide you with a local account -
Never a toll charge! |
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Low Hold
Times - 92% of our calls are answered on the 1st
ring. We offer extra Agents so your clients don’t have to
hold. |
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Message
Accuracy - All messages are verified live with
callers. We also offer caller ID at no charge. |
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Message
Delivery – We offer multiple
ways to retrieve your messages. Alpha Dispatch, Voicemail
Pickup, Warm Transfer, Numeric Paging, Relay calls to home or
cell. We also offer Fax & E-mail. |
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Technical
Support – Let Our technical department help you
with the set-up of your new virtual office. We also have
technicians O/C 24/7 for your convenience. |
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Quality
Assurance - Management monitoring of telephone
lines and all operations. |
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Working Together-"Coming together is a beginning; Keeping together is
progress;
Working together is success"
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